- 100% fiber, locally owned and operated
- Symmetrical speeds up to 10 Gig and beyond
- 24×7×365 local network operations
- SLA with a 99.99% uptime guarantee
- Custom engineering for unusual requirements
- Installation in as little as one week
Dedicated Internet Access (DIA)
A private connection that is never shared with other customers. You get consistent bandwidth, low latency and guaranteed uptime, backed by a Service Level Agreement.
- Symmetrical speeds, 10 Gig and beyond
- 99.99% uptime guarantee and 30-minute support response
- Static IPs, with more available
- Proactive monitoring from our local operations team
- Redundant and dual-homed options
Ideal for corporate offices, government and public sector, healthcare, financial services and hospitality.
Metro Ethernet
Connect your locations across town or across the region with private, secure Ethernet. Share resources between sites or extend your internal network.
- E-Line (point-to-point), E-LAN (multipoint) and E-Tree (point-to-multipoint)
- 100 Mbps to 10 Gig+
- Ultra-low latency, VLAN transport
- 99.99% uptime guarantee
Used for multi-site businesses, backup and replication, voice and video, private WAN and remote security cameras.
Support
| Service | Support hours | After hours | Response | SLA |
|---|---|---|---|---|
| Enterprise / DIA | 24 × 7 × 365 | Included | Defined in your SLA | Yes |
Support during business hours is included at no extra charge. A $150 service call charge applies, for any service and at any hour, when the problem turns out to be caused by customer-owned equipment or customer actions (MSA §11.1).
More for your network
- Business Voice: hosted PBX and SIP trunking.
- Managed routers: we engineer, install, monitor and support your edge equipment.
- Network consulting: design, addressing and capacity planning.
- Structured cabling: clean, tested cabling inside your buildings.
Let's design your connection
Tell us your sites and requirements and we'll put together a quote.