Everyday
Home 100
100 Mbps up & down
$49/mo
- 100% fiber, symmetrical
- Unlimited data
- Price locked for 3 years
- Install waived ($149 value)
- No long-term contract*
Work from Home
Home 500
500 Mbps up & down
$69/mo
- 100% fiber, symmetrical
- Unlimited data
- Price locked for 3 years
- Install waived ($149 value)
- No long-term contract*
Stream and Game
Home 1 Gig
1 Gbps up & down
$89/mo
- 100% fiber, symmetrical
- Unlimited data
- Price locked for 3 years
- Install waived ($149 value)
- No long-term contract*
Prices shown are for Velocity-built fiber areas. Plans and pricing in other areas may differ; the address check shows exactly what's available at your location.
* Cancel within the first 12 full months and you repay the unused share of the waived $149 installation, based on the number of full months remaining, per MSA §3.7.
Which plan is right for you?
- 100 Mbps: browsing, email and streaming for one or two people
- 500 Mbps: working from home, video calls, and a busy household streaming at once
- 1 Gig: big households, gamers, creators and large uploads
Not sure? Start smaller. You can upgrade anytime. Changing plans starts a new price-lock period at then-current rates.
Why fiber
| Velocity fiber | Satellite | Cable | DSL | |
|---|---|---|---|---|
| Upload speed | Same as download | A fraction of download | A fraction of download | A fraction of download |
| Busy evenings | No slowdown | Can slow when many users share capacity | Often slows down | Often slows down |
| Latency | About 5 ms | Higher, and varies | Higher | Much higher |
| Weather and trees | Not affected | Heavy rain, snow and trees can interrupt it | Some effect | Gets worse with distance |
| Equipment | Router optional: bring your own or add Managed WiFi | Dish you buy and mount with a clear view of the sky | Modem rental or purchase | Modem rental or purchase |
| Room to grow | Upgrade by changing equipment, not cable | Limited by shared satellite capacity | Near its limits in many areas | Built for phone calls, not internet |
What you pay to get started
Installation
$149 Waived
No long-term contract. If you cancel within the first 12 full months, you repay the unused share of the waived installation, based on the number of full months remaining (MSA §3.7).
Price lock
3 years
Your monthly internet service rate is locked for 3 years from activation. Changing plans starts a new lock period at then-current rates. The lock runs from activation, including any seasonal holds. Excludes taxes, regulatory fees, equipment, and add-on services (MSA §8.11).
Seasonal hold
$10/mo
Pause for up to 6 months per calendar year. We keep your fiber drop, equipment and IP addresses in place, and there's no reconnection charge when you come back (MSA §3.8).
WiFi: your choice
Managed WiFi mesh
$9/mo
Monitored by us, kept current with security and software updates, and replaced free if it fails.
Buy the router
$149 one-time
Yours to keep. Same mesh hardware as Managed WiFi, without the monitoring or free replacement.
Bring your own
$0
Plug any router into our fiber terminal. Support covers service up to the terminal.
Support
| Service | Support hours | After hours | Response | SLA |
|---|---|---|---|---|
| Residential | Mon–Sat, 8am–6pm | Dispatch available, $150 | Standard queue | No |
Support during business hours is included at no extra charge. A $150 service call charge applies, for any service and at any hour, when the problem turns out to be caused by customer-owned equipment or customer actions (MSA §11.1).
Questions
Your plan’s monthly price, plus taxes. Installation ($149) is waived. Add Managed WiFi for
$9/mo if you’d like us to supply the router. No data caps, no overage charges. Installation usually takes about 2 hours, and evening and weekend appointments are
available. A technician brings fiber from the street to your home, usually near your electrical
panel, then sets up your WiFi. No long-term contract. If you cancel within the first 12 full months, you repay the unused
share of the waived installation, based on the number of full months remaining. Yes. A seasonal hold is $10/mo for up to 6 months a year. We keep everything in place, and
there’s no reconnection charge when you come back.What will be on my bill?
How does installation work?
Is there a contract?
Can I pause service if I'm away for the season?
Broadband facts
Every plan’s FCC broadband label, generated from the same data as the prices above.
Broadband Facts
Velocity Communications
Home 100
Fixed Broadband Consumer Disclosure
Monthly Price$49.00
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Price locked for 3 years.
Additional Charges & Terms
Provider Monthly Fees$0.00
One-time Fees at the Time of Purchase
Installation$149.00
Installation waiver−$149.00
Early Termination FeeUp to $149.00
Prorated share of the waived installation, if canceled within the first 12 full months (MSA §3.7). Details
Government TaxesVaries by location
Discounts & Bundles
None at this time.
Speeds Provided with Plan
Typical Download Speed100 Mbps
Typical Upload Speed100 Mbps
Typical Latency5 ms
Data Included with Monthly PriceUnlimited
Customer Support
Contact us: velocitywa.com/contact
Phone: 833-503-4237
Email: support@velocitywa.com
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
fcc.gov/consumer
Unique Plan Identifier
F0033332636VLCTY-R-1002701
Broadband Facts
Velocity Communications
Home 500
Fixed Broadband Consumer Disclosure
Monthly Price$69.00
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Price locked for 3 years.
Additional Charges & Terms
Provider Monthly Fees$0.00
One-time Fees at the Time of Purchase
Installation$149.00
Installation waiver−$149.00
Early Termination FeeUp to $149.00
Prorated share of the waived installation, if canceled within the first 12 full months (MSA §3.7). Details
Government TaxesVaries by location
Discounts & Bundles
None at this time.
Speeds Provided with Plan
Typical Download Speed500 Mbps
Typical Upload Speed500 Mbps
Typical Latency5 ms
Data Included with Monthly PriceUnlimited
Customer Support
Contact us: velocitywa.com/contact
Phone: 833-503-4237
Email: support@velocitywa.com
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
fcc.gov/consumer
Unique Plan Identifier
F0033332636VLCTY-R-5002701
Broadband Facts
Velocity Communications
Home 1 Gig
Fixed Broadband Consumer Disclosure
Monthly Price$89.00
This Monthly Price is not an introductory rate.
This Monthly Price does not require a contract.
Price locked for 3 years.
Additional Charges & Terms
Provider Monthly Fees$0.00
One-time Fees at the Time of Purchase
Installation$149.00
Installation waiver−$149.00
Early Termination FeeUp to $149.00
Prorated share of the waived installation, if canceled within the first 12 full months (MSA §3.7). Details
Government TaxesVaries by location
Discounts & Bundles
None at this time.
Speeds Provided with Plan
Typical Download Speed940 Mbps
Typical Upload Speed940 Mbps
Typical Latency5 ms
Data Included with Monthly PriceUnlimited
Customer Support
Contact us: velocitywa.com/contact
Phone: 833-503-4237
Email: support@velocitywa.com
Learn more about the terms used on this label by visiting the Federal Communications Commission's Consumer Resource Center.
fcc.gov/consumer
Unique Plan Identifier
F0033332636VLCTY-R-10002701